Yan Jin | Institute for Public Relations

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Virginia Commonwealth University View all posts by Yan Jin →

August 20, 2020[Research Library], Misinformation/Disinformation, OCRC - Communication Behaviors, Organizational Communication Research CenterYan Jin

This summary is provided by the IPR Organizational Communication Research Center Summary Among numerous contemporary threats, false information about a crisis has become increasingly detrimental to an organization’s crisis communication efforts. Incorrect information, labeled as fake news, misinformation, or disinformation, threatens an organization’s reputation, business continuity, and publics’ wellbeing. Crisis misinformation, if not contained or neutralized … Continue reading The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation →

August 20, 2012[Research Library], Digital Media Research Center, DMRC - Engagement, DMRC - Health Communications, DMRC - Nonprofit, DMRC- Digital/Social Media, Health, RelationshipsAmerican Red Cross, communication, Dialogic Relationships, Dialogue, Facebook, public relations, relationship management, social media, TwitterYan Jin

Briones, Rowena L.; Kuch, Beth; Fisher Liu, Brooke & Jin, Yan. (2011). Keeping up with the digital age: How the American Red Cross uses social media to build relationships. Public Relations Review, 27, 37-43. Forty individuals from the American Red Cross were interviewed to explore the use of social media in communicating with key publics. … Continue reading Keeping up with the digital age: How the American Red Cross uses social media to build relationships →

July 12, 2012[Research Library], OCRC - Leadership Communications, OCRC - Trust, Organizational Communication Research Centerdecision-making conflicts, emotional leadership, empathy, employee emotion management, negotiation skills, public relations leaders, transactional leadership, transformational leadershipYan Jin

Topic: Emotional Leadership and Trust Author(s), Title and Publication Jin, Y. (2010). Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders. Journal of Public Relations Research, 22(2), 159-181. Summary One of the most important yet least studied leadership skills is the role of emotion in public relations … Continue reading Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders →

January 6, 2009[Research Library], Crisis[FIXING]Yan Jin

Extending current theories in crisis communication, the authors have developed a new model called the Integrated Crisis Mapping model (ICM) aimed at understanding the diverse and varied emotions likely to be experienced by the key stakeholders in crises. Dominant emotions in the ICM model are extrapolated on two continua, the publics’ coping strategy and the … Continue reading Final Stage Development of the Integrated Crisis Mapping (ICM) Model in Crisis Communication →

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About Yan Jin