This blog is provided by the IPR Organizational Communication Research Center. When Dr. Shannon Bowen and I started conducting interviews in February of 2020 for a new study on organizational listening, we had no idea that the focus of our study would shift due to one of the biggest health crises of our lifetime. We halted data collection … Continue reading Five Lessons Regarding Organizational Listening & Empathy in Times of Global Pandemic
Topic: Emotional Leadership and Trust Author(s), Title and Publication Jin, Y. (2010). Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders. Journal of Public Relations Research, 22(2), 159-181. Summary One of the most important yet least studied leadership skills is the role of emotion in public relations … Continue reading Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders