Tag Archives: Pandemic

This blog is provided by the IPR Organizational Communication Research Center. When Dr. Shannon Bowen and I started conducting interviews in February of 2020 for a new study on organizational listening, we had no idea that the focus of our study would shift due to one of the biggest health crises of our lifetime. We halted data collection … Continue reading Five Lessons Regarding Organizational Listening & Empathy in Times of Global Pandemic

Walton, Laura Richardson; Seitz, Holli H.; & Ragsdale, Kathleen. (2012). Strategic use of YouTube during a national public health crisis: The CDC’s response to the 2009 H1N1 flu epidemic. Case Studies in Strategic Communication, 1, article 3. In mid-April 2009, a new strain of influenza (later termed the 2009 H1N1 flu) was identified in a … Continue reading Strategic use of YouTube during a national public health crisis: The CDC’s response to the 2009 H1N1 flu epidemic