This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. April Cen Yue and Dr. Patrick Thelen studied how servant leadership (a style of leadership that prioritizes serving those within the organization over oneself and shows outward concern for others) influences employee perceptions of organizational reputation. To understand … Continue reading How Can Servant Leadership Empower Employees?
Topic: Employee Communication Behavior Authors, Title and Publication Park, S. H., Kim, J-N., & Krishna, A. (2014). Bottom-up building of an innovative organization: Motivating employee intrapreneurship and scouting and their strategic value. Management Communication Quarterly. DOI: 10.1177/0893318914541667. Summary Organizational leaders and managers regularly search for ways to make their organizations more innovative, competitive, and successful. … Continue reading Bottom-up Building of an Innovative Organization: Motivating Employee Intrapreneurship and Scouting and Their Strategic Value
Topic: Supervisor Communication Authors, Title and Publication Mayfield, J., & Mayfield, M. (2012). The relationship between leader motivating language and self-efficacy: A partial least squares model analysis. Journal of Business Communication, 49(4), 357-376. Summary This study examined the nature and processes of the relationships between leader motivating language and its effects on employee self-efficacy and … Continue reading The Relationship Between Leader Motivating Language and Self-Efficacy
Topic: Employee Communication, Internal Activism, and Organizational Change Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Empowerment and internal activism during organizational change: A relocation story in China. International Journal of Strategic Communication, 8, 1-28. Summary This study, contextualized in a leading multinational food and beverage giant operating in Mainland China, investigated how … Continue reading Empowerment and Internal Activism During Organizational Change
Topic: Employee Engagement Author(s), Title and Publication Robinson, D., Perryman, S., & Hayday, S. (2004, April). The Drivers of Employee Engagement. Report 408. Institute for Employment Studies. Summary This study defined engagement, devised its measurement, and established its drivers with data from an Institute for Employment Studies’ (IES) 2003 attitude survey of over 10,000 employees … Continue reading The Drivers of Employee Engagement
Topic: Best Practices Author(s), Title and Publication Powers, V. J. (1996-1997). Benchmarking Study Illustrates How Best-in-Class Achieve Alignment, Communicate Change. Communication World, December/January, 30-33. Summary The American Productivity & Quality Center conducted this study of internal communication best practices among 50 companies that were believed to be the best in employee communication. Best practice refers … Continue reading Benchmarking Study Illustrates How Best-in-Class Achieve Alignment, Communicate Change
Topic: Managerial Communication and Frontline Leadership Author(s), Title and Publication Ahmed, Z., Shields, F., White, R., & Wilbert, J. (2010). Managerial communication: The link between frontline leadership and organizational performance. Journal of Organizational Culture, Communication and Conflict, 14(1), 107-120. Summary This essay describes how effective managerial communication (MC) can assist frontline managers (FMs) in cultivating … Continue reading Managerial communication: The link between frontline leadership and organizational performance
Topic: Leadership Style and Employee Empowerment Author(s), Title and Publication Men, L. R. (2010). Measuring the Impact of Leadership Style and Employee Empowerment on Perceived Organizational Reputation. Institute for Public Relations. Summary This research examined the impact of organizational leadership on internal communication. Specifically, it built links among leadership style, employee empowerment, and employees’ perceptions … Continue reading Measuring the Impact of Leadership Style and Employee Empowerment on Perceived Organizational Reputation
Topic: Leadership and Employee Empowerment Author(s), Title and Publication Hall, M. L. (2011). Sensing the Vision: Sense Making and the Social Construction of Leadership in the Branch Office of an Insurance Company. Atlantic Journal Of Communication, 19(2), 65-78. Summary This study focused on the sense making process of leadership behaviors among middle and lower levels … Continue reading Sensing the Vision: Sense Making and the Social Construction of Leadership in the Branch Office of an Insurance Company