This summary is provided by the IPR Organizational Communication Research Center Dr. Dejun Tony Kong and Dr. Liuba Y. Belkin examined how the feeling of being neglected by employers could bring negative implications on employees’ organizational citizenship behaviors during the COVID-19 pandemic. A four-wave survey of 111 employees across 40 states in the United States … Continue reading How Feeling Neglected Impacts Employees’ Relationships and Feelings Toward Work
Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office
In this blog, the author addresses the need for storytelling in transforming organizations from within. He discusses approaches internal communicators can take to create a culture of storytelling that inside organizations. Consider these stories. A CEO on a companywide webcast shares a recent action where he has asked a senior leader to leave the business … Continue reading Building a storytelling culture in organizations with internal communications
Topic: Employee Trust and Leadership Communications Author(s), Title and Publication Chua, R. Y. J., Ingram, P., & Morris, M. W. (2008). From the head and the heart: Locating cognition-and affect-based trust in managers’ professional networks. Academy of Management Journal, 51(3), 436-452. Summary This article investigated when a manager trusts his or her professional network members … Continue reading From the Head and the Heart: Locating Cognition And Affect Based Trust in Managers’ Professional Networks.
Topic: Employee Silence and Upward Communication Author(s), Title and Publication Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why. Journal of Management Studies, 40(6), 1453-1476. Summary Research shows that employees often feel uncomfortable speaking to their bosses about organizational … Continue reading An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why