Tag Archives: credibility

This summary is provided by the IPR Organizational Communication Research Center based on the original article in Management Communication Quarterly Summary Organizational communication researchers have studied power, influence, and aggressive communication in superior-subordinate relationships in paid employment settings for many years. Aggressive communication in leader-follower relationships in volunteer and religiously oriented organizations, particularly churches, has received less … Continue reading What Lessons Can Be Learned About Superior-Subordinate Communication from the Catholic Church?

Summary This study examined the impact of spokesperson’s rank and selected media channels in crisis communication by employing different ranks (i.e., CEO and communication director spokespersons) and media channels (blogs, websites, and newspapers). Findings indicated that CEO spokespersons were more effective in terms of lowering publics’ crisis responsibility attributions than communication director spokespersons and that … Continue reading How Spokesperson Rank and Selected Media Channels Impact Perceptions in Crisis Communication