Author(s), Title and Publication Ewing, M., Men, L. R., & O’Neil, J. (2019). Using social media to engage employees: Insights from internal communication managers. International Journal of Strategic Communication, 13(2), 110-132. Summary Internal social media has emerged as the new frontier for internal communicators to achieve long-term organizational goals, including engaging employees. Previous research suggests that … Continue reading Using social media to engage employees: Insights from internal communication managers
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All posts by Linjuan Rita Men
With the social, economic, and technological transformations sweeping the globe, companies and their leaders are challenged to harness disruption and innovation in a rapidly changing environment. In the midst of complexity and chaos, determining how to attract, retain, motivate, and engage talent has become a pressing issue for global business leaders. Workplace dynamics and culture … Continue reading It’s the Best Time for Internal Communicators! →
Citation Linjuan Rita Men, Wan-Hsiu Sunny Tsai, Zifei Fay Chen & Yi Grace Ji (2018). Social presence and digital dialogic communication: Engagement lessons from top social CEOs. Journal of Public Relations Research, 30(3), 83-99. DOI: 10.1080/1062726X.2018.1498341 Summary The study focuses on a selective group of “top social CEOs” and evaluates their Facebook communication. Specifically, through … Continue reading Social Presence and Digital Dialogic Communication: Engagement Lessons from Top Social CEOs →
Blog presented by the Organizational Communication Research Center. “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” Dale Carnegie In an increasingly tech-driven business environment, many discussions have centered on new technology, innovation, and the resultant efficiency and productivity in the workplace. Conversations seem to have … Continue reading Creating a Positive Emotional Culture: Why Does It Matter and What Can Communication Leaders Do? →
Tsai, Wan-Hsiu Sunny, and Men, Rita Linjuan (2018). Social messengers as the new frontier of organization-public engagement: A WeChat study. Public Relations Review, 44(3), 419-429. https://doi.org/10.1016/j.pubrev.2018.04.004 Summary Mobile-based social messengers have overtaken social networking sites as the new frontier for organizations to engage online stakeholders. Focusing on WeChat, one of the world’s most popular social messaging … Continue reading Social Messengers are the New Frontier of Organization-Public Engagement →
Offering employees the information they need and keeping them informed and updated is only one of the basic goals of internal communication. A more important purpose of internal communication is to establish employees’ deeper-level emotional connection with the organization. More and more companies today are striving to develop an emotional culture which emphasizes how employees … Continue reading It’s about How Employees Feel! The Impact of Emotional Culture on Employee-Organization Relationships →
We often hear people say communication failed because they missed the target. Similar to any strategic communication effort, employee communication requires a thorough understanding and accurate grasp of who the internal audience is—whom the company and its leaders are trying to reach, connect with, listen to, or engage. Employees differ in terms of demographics, psychographics, … Continue reading Knowing Who You Are Talking with: Understanding and Segmenting Your Internal Audience →
Author(s), Title and Publication Jiang, H., & Men, R. L. (2015). Creating an engaged workforce: The impact of authentic leadership, transparent organizational communication, and work-life enrichment. Communication Research, DOI: 10.1177/0093650215613137. Summary This study examined how organizational leadership interplays with communication to influence employees’ work-life enrichment and work engagement. Employee engagement is a work-related motivated state of … Continue reading The Secret to Creating an Engaged Workforce →
“There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things.” –Machiavelli An important prerequisite for modern organizations to grow and succeed in the dynamic and competitive global market is to scan and monitor the environment constantly, make necessary adjustments, … Continue reading Four Steps to Manage Organizational Change →
Authors, Title and Publication Men, L. R. (2015). The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. Public Relations Review, 41, 461-471. This article reports a study that primarily investigated the role of CEOs in organizational internal communication. Executive leaders, particularly CEOs, play a unique organizational role. As the top … Continue reading The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. →
Authors, Title and Publication Men, L. R., & Stacks, D. W. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324. Summary Organizational leadership influences strategic internal communication in several ways. First, leadership influences organizational infrastructures, such as the development of organizational culture, structure, and communication … Continue reading The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships →
On September 22, 2014, the largest global IPO in history was marked by the $25 billion value of Alibaba Group. Even though I left the company seven years ago, I was proud and excited the moment the bell rang. Earlier this summer, I interviewed one of the co-founders of Alibaba Group, who had started an … Continue reading 10 Ways to Create a Corporate Culture for Employee Engagement →