This blog is provided by the IPR Organizational Communication Research Center. As the COVID-19 pandemic continues to shape the workplace, employees are increasingly seeking telecommuting or hybrid work arrangements. With these changes come new challenges, one of the most pressing of which is managing distractions from family and household members. Business leaders must find a … Continue reading Why Leaders Should Be Family-Supportive In a Remote Working Environment
This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. Weiting Tao and colleagues examined how workplace dialogic communication about COVID-19 vaccination influenced employees’ intention to advocate for the vaccine to people in their personal and professional networks. Workplace dialogic communication requires open exchange of information, thoughts, and … Continue reading Workplace Chatter Can Promote Employee Advocacy for COVID-19 Vaccination
This summary is provided by the IPR Organizational Communication Research Center Summary A critical objective of organizations’ crisis communication is to cultivate a motivated and engaged workforce despite adversities. To enhance organizations’ internal crisis communication practice, this study examined how leaders’ motivational communication can facilitate employees’ crisis coping and promote employees’ organizational engagement. More specifically, … Continue reading How Leaders’ Motivational Language Enhanced Employee Engagement During COVID-19
This summary is provided by the IPR Organizational Communication Research Center Summary Despite increasing diversity, equity, and inclusion (DEI) programs being implemented in organizations, industry reports have cautioned that current diversity efforts are failing racial minorities. Researchers expanded the limited literature on minority employees to understand how public relations can help organizations create an inclusive … Continue reading What is Needed to Make DEI Efforts Successful, According to Diverse Employees
This summary is provided by the IPR Organizational Communication Research Center. Summary A growing number of corporate leaders have begun speaking up on controversial sociopolitical issues such as race relations, gender, and sexual orientation, immigration, and climate change. Considering that CEO activism is on the rise, its consequences on organizational stakeholders’ attitudes and behaviors have … Continue reading Does Perceived Morality of CEO Activism Matter? Understanding Employees’ Responses to CEO Actions on Sociopolitical Issues
This summary is provided by the IPR Organizational Communication Research Center. Summary Employees’ communicative behaviors are considered a more credible source by external audiences than the organization’s official communication. Employees’ negative words about their organizations, also known as employees’ negative megaphoning, can damage corporate reputation when such negative aspects of the organization are transmitted to … Continue reading “Negative Megaphoning”: When Employees Speak Out About Workplace Injustice
This summary is provided by the IPR Organizational Communication Research Center. SummaryFocusing on racial minority employees’ experience, this study examined how internal communication affects employee coping behaviors related to workplace race discrimination. Specifically, the authors compared emotion-focused with problem-focused coping strategies. While emotional coping prompts individuals to manage their emotions rather than their problems, problem-focused … Continue reading Coping With Workplace Discrimination: The Role of Internal Communication
This summary is provided by the IPR Organizational Communication Research Center. Summary Change within the organization is a reality for all employees but has become particularly salient during the COVID-19 pandemic. Organizational change (unplanned change in particular) can cause issues and lead to questions and uncertainties for employees, which may affect their relationships with the … Continue reading How to Help Employees Cope During Unexpected Organizational Change
This summary is provided by the IPR Organizational Communication Research Center Summary This study explored how transparent internal communication mitigated employees’ perceptions of workplace discrimination based on experiences (i.e., discrimination directed at the personal self) and observations (i.e., perceiving the presence of discrimination in the workplace). In this study, workplace discrimination is viewed as formal … Continue reading Marginalized Employee Perspectives on Workplace Discrimination
This summary is provided by the IPR Organizational Communication Research Center Summary Employees use anonymous social media channels to share company-related content, such as their ideas and opinions about their employers and their working environment. This behavior has become a double-edged sword for organizations because employees can share both positive and negative messages about them. … Continue reading De-motivating Employees’ Negative Communication Behaviors on Anonymous Social Media: The Role of Public Relations
This summary is provided by the IPR Organizational Communication Research Center. Summary Employees play a vital role as organizations’ problem-solvers and information seekers during organizational turbulence. This study explored two types of employees’ communicative behaviors – i.e., information seeking and voicing – during organizational crises. Information seeking refers to employees’ willingness to acquire crisis-related information for … Continue reading Employee Communicative Behaviors in a Crisis: The Role of Relationship and Symmetrical Communication