Tag Archives: employee-organization relationships

August 25, 2014OCRC - Communication Behaviorscase study, crisis communication, employee advocates, employee communication behavior, employee-organization relationships, internal communication, internal crisis, social interactionSarah Jackson

Topic: Employee Communication Behavior; Employee-Organization Relationships Authors, Title and Publication Mazzei, A., Kim, J., & Dell’Oro, C. (2012). Strategic value of employee relationships and communicative actions: Overcoming corporate crisis with quality internal communication. International Journal of Strategic Communication, 6(1), 31-44 Summary This study analyzed a case to understand how continuous managerial efforts and internal communication … Continue reading Strategic Value of Employee Relationships and Communicative Actions →

April 1, 2014[Research Library], OCRC - Culture and Values, Organizational Communication Research Centercoworker relationships, employee-organization relationships, politeness, task interdependence, workplace friendshipsInstitute for Public Relations

Topic: Workplace Relationships Author(s), Title and PublicationSias, R. M., Gallagher, E. B., Kopaneva, I., & Pedersen, H. (2012). Maintaining Workplace Friendships: Perceived Politeness and Predictors of Maintenance Tactic Choice. Communication Research, 39(2), 239-268. SummaryThis three-part study investigated how organizational members maintain peer friendships. In the first study, members identified a set of workplace friendship maintenance … Continue reading Maintaining Workplace Friendships: Perceived Politeness and Predictors of Maintenance Tactic Choice →

May 28, 2013[Research Library], IPR Signature Studies, OCRC - Best Practices, OCRC - Communication Behaviors, OCRC - Culture and Values, OCRC - Internal Communications, OCRC - Leadership Communications, OCRC Signature Studies, Organizational Communication Research Centerbest practices, employee-organization relationships, New Employee CommunicationsGary Grates

The Institute for Public Relations’ Commission on Organizational Communication created a two-part research program exploring best practices in global employee communication. Launching the program with qualitative research, IPR commissioned KRC Research to conducted in-depth interviews with executives from leading global companies, including Cargill, Chevron, FedEx, GE, IBM, Johnson & Johnson, McDonald’s, Navistar, Petrobras and Toyota. … Continue reading Best-in-Class Practices in Employee Communication: Through the Lens of 10 Global Leaders →

November 14, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Centereffective communication, employee-organization relationships, internal communication, internal public relations, organization-public relationships, public relations, symmetrical communicationInstitute for Public Relations

Topic: Organization-Employee Relationships Author(s), Title and Publication Seltzer, T., Gardner, E., Bichard, S., & Callison, C. (2012). PR in the ER: Managing internal organization–public relationships in a hospital emergency department. Public Relations Review, 38(1), 128-136. Summary Focusing on a university-affiliated emergency department (ED), this study investigated the antecedents and outcomes of organization-employee relationships, and the … Continue reading PR in the ER: Managing internal organization–public relationships in a hospital emergency department →

August 13, 2012[Research Library], OCRC - Culture and Values, OCRC - Internal Communications, Organizational Communication Research Centerbenefits communication, communication channels, communication programs, employee-organization relationships, individual counseling, Internet, Intranet, public relations-human resources cooperationInstitute for Public Relations

Topic: Employee Benefits Communication Author(s), Title and Publication Freitag, A. R., & Picherit-Duthler, G. (2004). Employee benefits communication: Proposing a PR-HR cooperative approach. Public Relations Review, 30(4), 475–482. Summary In employee benefits communication, organizations often offer benefit options and try to inform and help employees make wise choices so they remain satisfied, motivated and productive. … Continue reading Employee benefits communication: Proposing a PR-HR cooperative approach →

July 23, 2012[Research Library], OCRC - Measurement, Organizational Communication Research Centercommunication channels, dominant coalition, employee communication, employee management, employee-organization relationships, face-to-face communication, influence tactics, information dissemination, Information Satisfaction, internal communication, interpersonal communication, organizational advocacy, sense of community, supervisor-employee relationshipInstitute for Public Relations

Topic: Internal Communication and Information Satisfaction Author(s), Title and Publication White, C., Vanc, A., & Stafford, G. (2010). Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence. Journal of Public Relations Research, 22(1), 65-84. Summary This study examined employees’ perceptions of information flow from top administrators, their communication preferences, sense of … Continue reading Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence →

July 12, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Centercommunication climate, employee communication, employee motivations, employee needs, employee-organization relationships, internal communication, Organizational Identification, perceived external prestigeCees B.M. van Riel

Topic: Organizational Identification and Communication Climate Author(s), Title and Publication Smidts, A., van Riel, C. B. M., & Pruyn, A. T. (2000). The impact of employee communication and perceived external prestige on organizational identification. Erasmus Research Institute of Management: Research in Management Report ERS-2000-01-MKT. Erasmus University, Rotterdam, the Netherlands. Summary This study used … Continue reading The impact of employee communication and perceived external prestige on organizational identification →

July 12, 2012[Research Library], OCRC - Measurement, Organizational Communication Research Centerdistributive justice, employee job engagement, Employee Retention, employee-organization relationships, job satisfaction, Measurement Publication, organizational commitment, procedural justiceInstitute for Public Relations

Topic: Measurement of Employee Engagement Author(s), Title and Publication Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. Summary Based on Social Exchange Theory, this study tested a model of the antecedents and consequences of employee job engagement and employee organization engagement. The researchers surveyed 102 employees working … Continue reading Antecedents and consequences of employee engagement →

July 12, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Center, Public Affairsemployee involvement, employee-organization relationships, employee-public relationships, face-to-face communication, internal community, interpersonal communication, listening skills, organization-public relationships, relationship building, relationship managementInstitute for Public Relations

Topic: Employee Public Organization Relationships and Relationship Management Author(s), Title and Publication Rhee, Y. (2004). The employee-public-organization chain in relationship management: A case study of a government organization. Institute for Public Relations. Summary This study examined the critical roles that employees play in an organization’s relationship building process with its publics. An in-depth case study … Continue reading The employee-public-organization chain in relationship management: A case study of a government organization →