This summary is provided by the IPR Organizational Communication Research Center Technological advancements continue to bring about remarkable transformations to our economy and the workforce. An important question many organizations face is: How can organizations effectively engage with the workforce in this drastically transformed world? We conducted an online survey of employees in the U.S. … Continue reading How to Cultivate and Retain Altruistic and Dedicated Employees?
Topic: New Employees and Organizational Socialization Author(s), Title and Publication Jokisaari, M., & Nurmi, J.-E. (2009). Change in newcomers’ supervisor support and socialization outcomes after organizational entry. Academy of Management Journal, 52(3), 527-544. Summary This study examined how new employees’ perceived supervisor support changes during the 6-21 months following organizational entry, and how these perceived … Continue reading Change in Newcomers’ Supervisor Support and Socialization Outcomes after Organizational Entry
Topic: Retention Author(s), Title and Publication Susskind, A. M. (2007). Downsizing Survivors’ Communication Networks and Reactions: A Longitudinal Examination of Information Flow and Turnover Intentions. Communication Research, 34(2), 156-184 Summary This study investigated surviving employees’ reactions to changes in their communication network (e.g., network centrality) in a downsizing event, and their intentions to leave. Network … Continue reading Downsizing Survivors’ Communication Networks and Reactions: A Longitudinal Examination of Information Flow and Turnover Intentions
Topic: Leader-Member Exchange and Turnover Author(s), Title and Publication Sherman, K. E., Kennedy, D. M., Woodard, M. S., & McComb, S. A. (2012). Examining the “Exchange” in Leader-Member Exchange. Journal of Leadership & Organizational Studies, 18(1), 1–17. Summary According to leader-member exchange theory (LMX), leaders develop separate exchange relationships with each of their members, with … Continue reading Examining the “Exchange” in Leader-Member Exchange
Topic: Turnover and Organizational Identification Author(s), Title and Publication Scott, C. R., Connaughton, S. L., Diaz-Saenz, H. R., Maguire, K., Ramirez, R., Richardson, B., Shaw, S. P., & Morgan, D. (1999). The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration. Management Communication Quarterly, 12(3), 400-435. Summary This study examined two … Continue reading The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration
Topic: Mentoring Author(s), Title and Publication Gibson, J. W., Tesone, D. V., & Buchalski, R. M. (2000). The Leader as Mentor. Journal of Leadership Studies, 7(3), 56-67. Summary This study explored the mentoring role of leaders. Mentoring refers to an interpersonal relationship in which a senior or more experienced person helps a junior or inexperienced … Continue reading The Leader as Mentor
Topic: Employee Engagement Author(s), Title and Publication Maritz Research. (June, 2011). Maritz Research Hospitality Group 2011 Employee Engagement Poll. Maritz Research White Paper. Summary Maritz Research, a firm specializing in employee and customer satisfaction studies and programming, conducted this study. The online panel included 1,857 individuals who were 18 years of age or older, worked … Continue reading Maritz Research Hospitality Group 2011 Employee Engagement Poll
Topic: Measurement of Employee Engagement Author(s), Title and Publication Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619. Summary Based on Social Exchange Theory, this study tested a model of the antecedents and consequences of employee job engagement and employee organization engagement. The researchers surveyed 102 employees working … Continue reading Antecedents and consequences of employee engagement
Topic: Employee Engagement Author(s), Title and Publication BlessingWhite. (2011). Employee Engagement Report—2011. Princeton, NJ: BlessingWhite, Inc. Summary This report is the fourth in a series that has examined levels of employee engagement globally. Nearly 11,000 employees were surveyed in 2011, representing a cross section of countries, job functions, roles, and industries. The research … Continue reading Employee Engagement Report—2011
Topic: Organizational Communication and Financial Performance Author(s), Title and Publication Watson Wyatt. (2004). Connecting Organizational Communication to Financial Performance—2003/2004 Communication ROI Study. Watson Wyatt: Worldwide Research Report. Summary With data collected from 267 leading U.S. organizations, this report investigated the impact of communication on financial performance. It found that better communications resulted in a higher … Continue reading Connecting Organizational Communication to Financial Performance—2003/2004 Communication ROI Study
Topic: Organizational Values and Employee Performance Author(s), Title and Publication Fitzgerald, G. A., & Desjardins, N. M. (2004). Organizational Values and Their Relation to Organizational Performance Outcomes. Atlantic Journal of Communication, 12(3), 121-145. Summary Research has shown that many “best companies” adhere to core organizational values, and performance improves when the values are shared with … Continue reading Organizational Values and Their Relation to Organizational Performance Outcomes