This blog is provided by the IPR Organizational Communication Research Center As I continue to conduct research to better understand internal communication in various contexts, the complexities of internal communication continue to present themselves. Whether it is a government contractor, research center, university, or non-profit, internal communication is always more complex than what we assume. … Continue reading The Complex Nature of Internal Communication
This blog is provided by the IPR Organizational Communication Research Center. Like all crises affecting companies, the COVID-19 emergency brought employee communication to the forefront — this time even more than usual. With physical distancing, employee communication became the primary way to promote closeness between people in organizations. In particular, employee communication managed various challenges … Continue reading How COVID-19 Taught Corporations the Value of Internal Communication
This blog post is provided by the IPR Measurement Commission in celebration of Measurement Month in November. Much of the focus in internal communication is on functional, pre-and post-test measurement and evaluation of campaign initiatives. While assessing outputs, outgrowths, and outcomes of communication campaigns and initiatives are both important and fundamental to practice, practitioners might consider … Continue reading Measuring and Evaluating: How Internal Communication Creates Value
This summary is provided by the IPR Organizational Communication Research Center Summary Research studies have recently suggested that trust in institutions, organizations, managers, colleagues, friends, and many other areas of work and life is declining worldwide. Among numerous factors, stringent worldwide competition, global governance, corporate greed, mergers and acquisitions, downsizing, managers’ moral hazard, and increased … Continue reading Building Organizational Trust Through Internal Communication
This summary is provided by the IPR Organizational Communication Research Center Summary Modern organizations use a variety of communication channels to reach employees ranging from traditional media channels (e.g., printed publications, e-mails), interpersonal channels (e.g., team meetings, social gatherings), to new digital media (e.g., Yammer, Slack, Facebook, Twitter). It is critical for organizations to select the appropriate … Continue reading How the Choice of Channels Affects Internal Communication Satisfaction
This abstract is presented by the Organizational Communication Research Center. It is summarized by IPR from the original journal article published in the Journal of Applied Communication Research. Dr. Martha Fay and Dr. Susan Kline examined how informal communication between coworkers affected their organizational commitment and job satisfaction. Colleague relationships were also measured as coworker liking. A … Continue reading The Influence of Informal Communication on Organizational Identification
This summary is provided by the IPR Organizational Communication Research Center Summary In recent years, employee advocacy has evolved as a hot topic that has generated a lot of buzz in today’s public relations, marketing, and business circles. In large part, the increased interest that organizations have shown toward employee advocacy can be attributed to … Continue reading Internal Communicators’ Understanding of the Definition and Importance of Employee Advocacy
Following the first two Institute for Public Relations (IPR)/Peppercomm COVID-19 studies, which focused on initial understanding of the organizational responses and employee perceptions of the pandemic, the third installment is a collection of qualitative assessments from the perspectives of communications leaders on where we are and what’s next. In addition, the current racial unrest triggered … Continue reading In Search For the Truth, “Meaning” Matters Most: Delving Deeper Into Covid-19 And Racial Inequity
This blog post is provided by the IPR Organizational Communication Research Center. When internal communication is leveraged, it can elevate employees and help them thrive while driving business results. The optimal internal communication program does not simply provide free lunches or employee events; the needs of employees are more complex than that. To understand what … Continue reading The Winning Formula for Internal Communication
Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office
This post is provided by the IPR Organizational Communication Research Center. Organizations are increasingly adopting an integrated approach to internal and external communication, but many practitioners insist on treating internal stakeholders as a distinct audience, which means external content alone is not enough to respond to their needs. These are some of the findings from The … Continue reading The Intersection of Internal and External Communication
Author(s), Title and Publication Bisel, R. S., & Adame, E. A. (2019). Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise. Management Communication Quarterly, doi:10.1177/0893318918811949 Summary News reports of unethical behaviors in and by organizations remain all too common. If employees cannot label behavior as unethical publicly, organizational members will be … Continue reading Encouraging upward ethical dissent in organizations: The role of deference to embodied expertise