Linjuan Rita Men | Institute for Public Relations

August 13, 2018[Blog], [Research Library], Organizational Communication Research CenterLinjuan Rita Men

Blog presented by the Organizational Communication Research Center. “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” Dale Carnegie In an increasingly tech-driven business environment, many discussions have centered on new technology, innovation, and the resultant efficiency and productivity in the workplace. Conversations seem to have … Continue reading Creating a Positive Emotional Culture: Why Does It Matter and What Can Communication Leaders Do? →

June 20, 2018[Research Library], Digital Media Research Center, DMRC - Engagement, DMRC - International, DMRC- Digital/Social Media, Latest Research Digital Media Research CenterEngagement, International, relationships, Social NetworkingLinjuan Rita Men

Tsai, Wan-Hsiu Sunny, and Men, Rita Linjuan (2018). Social messengers as the new frontier of organization-public engagement: A WeChat study. Public Relations Review, 44(3), 419-429. https://doi.org/10.1016/j.pubrev.2018.04.004 Summary Mobile-based social messengers have overtaken social networking sites as the new frontier for organizations to engage online stakeholders. Focusing on WeChat, one of the world’s most popular social messaging … Continue reading Social Messengers are the New Frontier of Organization-Public Engagement →

July 23, 2017[Blog], [Research Library], Organizational Communication Research CenterLinjuan Rita Men

Offering employees the information they need and keeping them informed and updated is only one of the basic goals of internal communication. A more important purpose of internal communication is to establish employees’ deeper-level emotional connection with the organization. More and more companies today are striving to develop an emotional culture which emphasizes how employees … Continue reading It’s about How Employees Feel! The Impact of Emotional Culture on Employee-Organization Relationships →

September 26, 2016[Blog], [Research Library], OCRC - Leadership Communications, Organizational Communication Research CenterLinjuan Rita Men

We often hear people say communication failed because they missed the target. Similar to any strategic communication effort, employee communication requires a thorough understanding and accurate grasp of who the internal audience is—whom the company and its leaders are trying to reach, connect with, listen to, or engage. Employees differ in terms of demographics, psychographics, … Continue reading Knowing Who You Are Talking with: Understanding and Segmenting Your Internal Audience →

July 22, 2016[Research Library], OCRC - Engagement, OCRC - Leadership Communications, Organizational Communication Research Centerauthentic leadership, employee engagement, employee well-being, leader communication training, organizational culture, transparent organizational communication, work-life balance, work-life enrichmentLinjuan Rita Men

Author(s), Title and Publication Jiang, H., & Men, R. L. (2015). Creating an engaged workforce: The impact of authentic leadership, transparent organizational communication, and work-life enrichment. Communication Research, DOI: 10.1177/0093650215613137. Summary This study examined how organizational leadership interplays with communication to influence employees’ work-life enrichment and work engagement. Employee engagement is a work-related motivated state of … Continue reading The Secret to Creating an Engaged Workforce →

June 20, 2016[Blog], [Research Library], Organizational Communication Research CenterLinjuan Rita Men

“There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things.” –Machiavelli An important prerequisite for modern organizations to grow and succeed in the dynamic and competitive global market is to scan and monitor the environment constantly, make necessary adjustments, … Continue reading Four Steps to Manage Organizational Change →

December 22, 2015OCRC - Leadership Communications, Organizational Communication Research CenterCEOs, communication channels, communication effectiveness, Communication style, employee-organization relationships, executive communication, internal communication, leadership communication, social media, technology in the workplaceLinjuan Rita Men

Authors, Title and Publication Men, L. R. (2015). The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. Public Relations Review, 41, 461-471. This article reports a study that primarily investigated the role of CEOs in organizational internal communication. Executive leaders, particularly CEOs, play a unique organizational role. As the top … Continue reading The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. →

December 22, 2015[Research Library], OCRC - Communication Behaviors, OCRC - Leadership Communications, Organizational Communication Research Centerand leadership communication, authentic leadership, employee-organization relationships, management communication, organizational communication, symmetrical communication, transparent communicationLinjuan Rita Men

Authors, Title and Publication Men, L. R., & Stacks, D. W. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324. Summary Organizational leadership influences strategic internal communication in several ways. First, leadership influences organizational infrastructures, such as the development of organizational culture, structure, and communication … Continue reading The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships →

November 10, 2015[Blog], [Research Library], Organizational Communication Research CenterLinjuan Rita Men

On September 22, 2014, the largest global IPO in history was marked by the $25 billion value of Alibaba Group. Even though I left the company seven years ago, I was proud and excited the moment the bell rang. Earlier this summer, I interviewed one of the co-founders of Alibaba Group, who had started an … Continue reading 10 Ways to Create a Corporate Culture for Employee Engagement →

June 8, 2015[Blog], [Research Library], OCRC - Engagement, OCRC - Leadership Communications, Organizational Communication Research CenterLinjuan Rita Men

The role of CEOs as chief engagement officers in the social media era is being increasingly recognized in our field. In my previous blog entry, I summarized my research on why effective CEO communication is important. Simply, CEOs who are better communicators are perceived as better leaders. Furthermore, successful CEO communication builds leadership credibility, empowers … Continue reading Chief Engagement Officer: Effective CEO Communication Styles and Channels →

November 21, 2014[Blog]Linjuan Rita Men

Does ethical leadership communication engage employees? The simple answer is—YES! But how? Leadership is a nested influence in an organization that affects organizational culture, structures, communication climates, systems, and the attitudes and behaviors of employees. Many effective leadership behaviors and styles have ethical elements; for instance, authentic leadership involves a positive moral perspective that guides … Continue reading Does Ethical Leadership Communication Engage Employees? →

November 10, 2014OCRC - Leadership Communicationsemployee advocacy, employee-organization relationships, internal communication, leadership communication, symmetrical communication, transformational leadershipLinjuan Rita Men

Topic: Leadership Communication Authors, Title and Publication Men, L. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256-279. Summary Leadership at different levels directly or indirectly determines structural forms, organizational culture and climate, power distribution, and communication. Different types of leadership advocate different communication … Continue reading Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes →

August 25, 2014OCRC - Leadership Communicationsand symmetrical communication, communication channels, employee attitudes, employee communication, internal media, leadership communication, management communication, organizational communication, transformational leadershipLinjuan Rita Men

Topic: Leadership, Employee Communication Channels, and Employee Satisfaction Authors, Title and Publication Men, L. R. (2014). Strategic internal communication: Transformational leadership, communication channels, and employee satisfaction. Management Communication Quarterly, 28(2), 1-21. Summary Technological development is changing the landscape of communication as well as the internal communication formula of companies. The easy access of organizations to … Continue reading Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction →

August 13, 2014[Blog], OCRC - Engagement, OCRC - Leadership Communications, Organizational Communication Research CenterLinjuan Rita Men

In a recent interview with McKinsey & Company in April 2014, Richard Edelman used the term “chief engagement officer” to describe a Chief Executive Officer’s (CEO) new role, when discussing how today’s leaders can regain public trust. Rather than merely formulate policies, CEOs must step forward, meet communities both internally and externally, establish personal relationships, … Continue reading “Chief Engagement Officer:” The Role of CEOs in Internal Communication →

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