This summary is provided by the IPR Organizational Communication Research Center based on the original study. Dr. April Cen Yue and Dr. Patrick Thelen studied how servant leadership (a style of leadership that prioritizes serving those within the organization over oneself and shows outward concern for others) influences employee perceptions of organizational reputation. To understand … Continue reading How Can Servant Leadership Empower Employees?
This summary is provided by the IPR Organizational Communication Research Center Dr. Linjuan Rita Men, Dr. Yufan Sunny Qin, Renee Mitson, and Dr. Patrick Thelen studied how organizational diversity communication efforts and employees’ cultural intelligence contributed to an inclusive organizational climate and enhanced employee engagement. Furthermore, they examined the relationship between employees’ racial minority status and … Continue reading Does Diversity Communication and Cultural Intelligence Matter?
This summary is provided by the IPR Organizational Communication Research Center based on the original study. Drs. April Yue and Patrick Thelen conducted a study to investigate how perceived verbal aggression from supervisors and coworkers in the workplace affects employees’ perceptions of two types of conflicts – workgroup relationship conflict and work-life conflict – as … Continue reading Exploring the Impact of Workplace Verbal Aggression on Workgroup Dynamics, Employee Work-Life Balance, and Organizational Relationships
This summary is provided by the IPR Organizational Communication Research Center. Summary Servant leadership is a leadership approach centered on developing, serving, and empowering followers. The concept has received popularity in recent years because of its altruistic nature. The current study examined the impact of servant leadership on employee advocacy. Employee advocacy is defined as … Continue reading How Servant Leaders Contribute to Employee Advocacy
This summary is provided by the IPR Organizational Communication Research Center. Summary Both internal and external publics are increasingly expecting and demanding organizations and their leaders to act ethically and serve all stakeholders’ needs. Not surprisingly, servant leadership, which suggests that leaders should prioritize ethical behavior and the well-being of their followers, customers, and community … Continue reading Servant Leadership: The Key to Empowered and Supportive Employees
This blog is provided by the IPR Organizational Communication Research Center. The pandemic our world has endured over the past year and a half has dramatically transformed our lives. Not surprisingly, people are experiencing emotions such as outrage, anger, sadness, depression, emptiness, frustration, helplessness, and fear. The emotional stress caused by this reality has, without … Continue reading Prioritizing Mental Health and Psychological Well-Being: An Inevitable Priority for Organizations
This blog is provided by the IPR Organizational Communication Research Center Employers are becoming increasingly aware that their workers are a powerful and influential source of information when advocating the values of the companies they represent or praising the products and services offered by their organizations. Not surprisingly, businesses such as Dell, Hewlett Packard, Zappos, … Continue reading Effective Strategies to Encourage Employee Advocacy
This summary is provided by the IPR Organizational Communication Research Center Summary In recent years, employee advocacy has evolved as a hot topic that has generated a lot of buzz in today’s public relations, marketing, and business circles. In large part, the increased interest that organizations have shown toward employee advocacy can be attributed to … Continue reading Internal Communicators’ Understanding of the Definition and Importance of Employee Advocacy
This blog post is provided by the IPR Organizational Communication Research Center. As we reflect and speculate about what the workplace will look like after the COVID-19 pandemic, we are beginning to wrap our heads around the notion that remote working will last longer than many of us initially predicted. In May, we saw how large … Continue reading The Importance of Helping Employees Thrive in a Post-Coronavirus World
Summary When Bill Gates published and copyrighted his bestseller Business @ the Speed of Thought, readers did not protest upon thumbing a few pages in to see that the book was authored “with Collins Hemingway.” Likewise, for Sheryl Sandberg’s Lean In (with Nell Scovell) or Howard Schultz’s Onward: How Starbucks Fought for Its Life without … Continue reading How CEO “Ghost-Posting” Affects Employee Perceptions on Leadership, Transparency, and Relationships
This post is presented by the IPR Organizational Communication Research Center. In recent years, employee advocacy has become a buzzword that has captured the attention of public relations, marketing, human resources, and business circles. The concept of having employees voluntarily promote, recommend, or defend their organization has existed for a long time. However, the rise … Continue reading Rewarding Employees for Engaging in Employee Advocacy: Is this the Right Move?
This post is provided by the IPR Organizational Communication Research Center. Summary The ability to humorously interact with others at work is often considered an essential skill for organizational leaders. In general terms, humor refers to an individual’s tendency to amuse others through the use or display of behaviors, attitudes, and abilities. Although a large percentage … Continue reading Supervisor Humor Styles and Employee Advocacy: A Serial Mediation Model