This post is provided by the IPR Organizational Communication Research Center. The current emphasis among business leaders on shifting corporate culture isn’t merely about culture for its own sake. Rather, these leaders recognize that culture defines the employee experience (EX) on the job. Culture helps employees connect with the organization’s greater goals and feel a … Continue reading Culture: Master the Human Element of Employee Experience
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As someone who studies employee engagement, I occasionally get asked by reviewers, “Who actually benefits from employee engagement?” Even while defending my dissertation a few years ago, which investigated employee engagement, a committee member said, “This is no reflection of the work you did, but in reading through this, I couldn’t help but think manipulation.” … Continue reading A critical view: Who actually benefits from employee engagement? →
Author(s), Title and Publication Kim, Y., Kang, M., Lee, E., & Yang, S.-U. (2019). Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes. Public Relations Review. doi:10.1016/j.pubrev.2019.04.010 Summary Employees play a pivotal role in leveraging an organization’s competitive advantage, because they possess both accumulated … Continue reading Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes →
Author(s), Title and Publication Bartels, J., van Vuuren, M., & Ouwerkerk, J. W. (2019). My colleagues are my friends: The role of Facebook contacts in employee identification. Management Communication Quarterly, 1-22. doi: 10.1177/0893318919837944 Summary The boundaries between work and private life are blurring, and social media has contributed to this process. Although a body of research … Continue reading My Colleagues are My Friends: The Role of Facebook Contacts in Employee Identification →
Author(s), Title and Publication Ewing, M., Men, L. R., & O’Neil, J. (2019). Using social media to engage employees: Insights from internal communication managers. International Journal of Strategic Communication, 13(2), 110-132. Summary Internal social media has emerged as the new frontier for internal communicators to achieve long-term organizational goals, including engaging employees. Previous research suggests that … Continue reading Using social media to engage employees: Insights from internal communication managers →
Author(s), Title and Publication Sollitto, M., & Cranmer, G. A. (2015). The relationship between aggressive communication traits and organizational assimilation. International Journal of Business Communication, 56(2), 278-296. Summary This study explored how employees’ and their supervisors’ communication traits affect employees’ organizational assimilation, that is, the process through which they form relationships with each other and become … Continue reading The relationship between aggressive communication traits and organizational assimilation →
Author(s), Title and Publication Shen, H., & Jiang, H. (2019). Engaged at work? An employee engagement model in public relations. Journal of Public Relations Research, 1-18. Summary This study focused on employee engagement in the public relations scholarship and proposed a strategy-engagement-behavior three-step employee engagement model. Drawing upon prior research, the authors first defined employee … Continue reading Engaged at Work? An Employee Engagement Model in Public Relations →
Author(s), Title and Publication Emelifeonwu, J. C., & Valk, R. (2019). Employee voice and silence in multinational corporations in the mobile telecommunications industry in Nigeria. Employee Relations, 41(1), 228-252. doi:10.1108/ER-04-2017-0073 Summary Employee voice is an instrument through which employees can sway the employer’s decision-making process via informal and formal channels for the purpose of cultivating communication, … Continue reading Employee Voice and Silence in Multinational Corporations in the Mobile Telecommunications Industry in Nigeria →
Author(s), Title and Publication Chen, Z. F., Hong, C., & Occa, A. (2019). How different CSR dimensions impact organization-employee relationships, Corporate Communications: An International Journal, 24(1), 63-78. doi:10.1108/CCIJ-07-2018-0078 Summary Although corporate social responsibility (CSR) has attracted growing attention among researchers and organizations, the impact of CSR on organizations’ internal climates and stakeholders such as their employees … Continue reading How Different CSR Dimensions Impact Organization-Employee Relationships →
With the social, economic, and technological transformations sweeping the globe, companies and their leaders are challenged to harness disruption and innovation in a rapidly changing environment. In the midst of complexity and chaos, determining how to attract, retain, motivate, and engage talent has become a pressing issue for global business leaders. Workplace dynamics and culture … Continue reading It’s the Best Time for Internal Communicators! →
Companies show a strong and growing interest in the engagement of their employees, since having engaged employees is crucial for competitive advantage. However, several studies indicate that the average level of employee engagement is not so satisfying. For this reason, the Centre for Employee Relations & Communication (CERC) at IULM University carried out a research … Continue reading Five Insights that Each CEO Must Know about Employee Engagement →
This post is provided by the IPR Organizational Research Communication Center. Industry surveys repeatedly report that measuring communication effectiveness and the link between internal communication initiatives and business results is a real challenge to the internal communication practice. IC Kollectif’s recent report, The Next Level: The Business Value of Good Internal Communication investigates how leading in-house … Continue reading Linking Internal Communication to Business Results →