Author(s), Title and Publication Lee, Y., Mazzei, A., & Kim, J. N. (2018). Looking for motivational routes for employee-generated innovation: Employees’ scouting behavior. Journal of Business Research, 91, 286-294. doi.org/10.1016/j.jbusres.2018.06.022 Summary It has been largely believed that organizational innovation comes from the outside in, primarily from investments in technology or research and development (R&D) functions. … Continue reading Looking for Motivational Routes for Employee-Generated Innovation: Employees’ Scouting Behavior
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Author(s), Title and Publication Duthler, G., & Dhanesh, G. S. (2018). The role of corporate social responsibility (CSR) and internal CSR communication in predicting employee engagement: Perspectives from the United Arab Emirates (UAE). Public Relations Review, 44(4), 453-462. doi: 10.1016/j.pubrev.2018.04.001. Summary The authors of the current study examined employee perceptions of their organizations’ CSR practices and … Continue reading The Role of Corporate Social Responsibility (CSR) and Internal CSR Communication in Predicting Employee Engagement →
This blog is presented by the IPR Organizational Communication Research Center. It’s no secret that today’s leading businesses are turning to purpose to articulate their mission, power growth, unite and motivate the organization, and become future-ready in a world of non-stop change. Study after study confirms purpose’s impact on the bottom line. Consider the following: … Continue reading Living Your Purpose: Driving & Measuring Business Adoption →
Author(s), Title and Publication Kim, Y. (2018). Enhancing employee communication behaviors for sensemaking and sensegiving in crisis situations: Strategic management approach for effective internal crisis communication. Journal of Communication Management. doi.org/10.1108/JCOM-03-2018-0025 Summary Organizational crisis is a time of ambiguity, uncertainty and struggle to regain control and clarity within an organization, particularly for its employees. As … Continue reading Enhancing Employee Communication Behaviors for Sensemaking and Sensegiving in Crisis Situations →
Author(s), Title and Publication van Zoonen, W., & Banghart, S. (2018). Talking engagement into being: A three-wave panel study linking boundary management preferences, work communication on social media, and employee engagement. Journal of Computer-Mediated Communication, 23, 278-293.doi.org/10.1093/jcmc/zmy014 Summary The rise of publicly-available social media, such as Facebook and Twitter, and their penetration across private, professional, … Continue reading Talking Engagement into Being: Linking Boundary Management Preferences, Work Communication on Social Media, and Employee Engagement →
Author(s), Title and Publication Binyamin, G., & Brender-Ilan, Y. (2018). Leaders’ language and employee proactivity: Enhancing psychological meaningfulness and vitality. European Management Journal, 36(4), 463-473. doi:10.1016/j.emj.2017.09.004 Summary The continuous pressure for improvement and adaption to technological, structural and strategic changes in the work environment, combined with increasing decentralization, has intensified the need for individual proactivity. Previous … Continue reading Leaders’ Language and Employee Proactivity: Enhancing Psychological Meaningfulness and Vitality →
This blog is presented by the IPR Organizational Communication Research Center. A new global report produced by IC Kollectif reviews how business leaders perceive internal communication, looks closely at the reality of the practice inside companies and explores how IC professionals can better position themselves as trusted advisors and key business enablers. The Next Level draws on … Continue reading The Next Level: The Business Value of Good Internal Communication →
Author(s), Title and Publication Broch, C., Lurati, F., Zamparini, A. & Mariconda, S. (2018). The Role of Social Capital for Organizational Identification: Implications for Strategic Communication. International Journal of Strategic Communication, 12:1, 46-66, DOI:10.1080/1553118X.2017.1392310 Summary Strategic communication scholars and professionals are continually interested in how organizations use communication to effectively achieve their mission. Organizational identity, … Continue reading The Role of Social Capital for Organizational Identification →
Author(s), Title and Publication Omillion-Hodges, L. M. & Ackerman, C.D. (2018). From the technical know-how to the free flow of ideas: Exploring the effects of leader, peer, and team communication on employee creativity. Communication Quarterly, 66 (1), 38-57. DOI: 10.1080/01463373.2017.1325385 Summary Creativity in the workplace is often studied and extant scholarship has shown that creativity … Continue reading From Technical Know-How to the Free Flow of Ideas: Exploring Employee Creativity →
I recently had the opportunity to interview Bret Gallaway, SVP of Communications and Marketing at Trinity Health, on the relationship between the customer and employee experience. Before joining the healthcare industry, Bret worked at USAA. When he joined Trinity Health back in 2012, it was a $9 billion organization with 55,000 employees. Six years later, … Continue reading Employee Experience is Customer Experience →
Author(s), Title and Publication Venus, M., Stam, D., & van Knippenberg, D. (2018). Visions of change as visions of continuity. Academy of Management Journal. doi: 10.5465/amj.2015.1196 Summary Previous conceptions of visions of change have implied that effective visions motivate change by breaking with the past, promoting a new future, discouraging current identities and promoting new future … Continue reading Visions of Change as Visions of Continuity →
Author(s), Title and Publication Obushenkova, E., Plester, B., & Haworth, N. (2018). Manager-employee psychological contracts: Enter the smartphone. Employee Relations, 40(2), 193-207. doi.org/10.1108/ER-02-2017-0040 Summary When an organization adopts communication technology, or provides devices to employees, it can change expectations regarding communication, flexibility and connectivity – and by extension, the psychological contract. Ideally employees can maintain … Continue reading Manager-Employee Psychological Contracts: Enter the Smartphone →