Company leaders don’t have much control over local, national, or world events. Yet these external circumstances, events, and decisions impact employees — individually and collectively. The work environment mirrors the societal and political challenges of the larger world, likely with employees on opposite sides of polarizing issues. In parallel, employees enjoy personalized, data-driven Customer Experience … Continue reading Creating Workplace Cultures Centered on Employee Experience
In partnership with Ragan’s PR Daily, “How We Did It” is a series featuring IPR Trustees discussing a success in their public relations career. As a global pharmaceutical company headquartered in Tokyo, Japan, we saw first-hand the gradual shut down of business as the COVID-19 pandemic began to evolve from China, to Japan, then Italy, and … Continue reading How We Did It: Enabling Purpose-Driven Culture During the COVID-19 Pandemic
Author(s), Title and Publication Men, L. R., Chen, Z. F., & Ji, Y. G. (2018). Walking the talk: An exploratory examination of executive leadership communication at startups in China. Journal of Public Relations Research, doi: 10.1080/1062726X.2018.1455147 Summary Given its impact on public relations, organizational outcomes, and organizational infrastructures, leadership has long been considered one of the factors … Continue reading Walk the Talk: Examining Executive Leadership at Startups in China