Tag Archives: internal communication

April 28, 2021[Research Library], Latest Research Organizational Communication Research Center, OCRC - Engagement, OCRC - Internal Communications, Organizational Communication Research Centeremployee engagement, employer attractiveness, employer branding, internal communication, internal communication satisfaction, perceived organizational supportInstitute for Public Relations

This summary is provided by the IPR Organizational Communication Research Center Summary While engaged employees represent a competitive advantage for organizations, there is limited research on how to improve internal communication practices to effectively manage employees’ expectations and satisfaction. This study explored the link between internal communication satisfaction, good employer brands, employee engagement, and perceived … Continue reading The Impact of Internal Branding on Employee Engagement and Satisfaction →

March 12, 2021Latest Research Organizational Communication Research CenterFacebook, internal communication, Latest (OCRC) Research, Organizational Identification, social capital, social network systemsBrittany

This summary is provided by the IPR Organizational Communication Research Center Summary Communication has long been associated with organizational identification (OID). However, few studies have considered the role of computer-mediated communication (CMC) in organizational identification processes and outcomes. Given the prominence of computer-mediated communication, (particularly social networking systems) communication via online channels might influence the … Continue reading Not just for customers anymore: Organization Facebook, employee social capital, and organizational identification →

March 2, 2021[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Centercomplex internal communication, internal comms, internal communication, Laura lemon, lemonOlivia K. Fajardo

This blog is provided by the IPR Organizational Communication Research Center As I continue to conduct research to better understand internal communication in various contexts, the complexities of internal communication continue to present themselves. Whether it is a government contractor, research center, university, or non-profit, internal communication is always more complex than what we assume. … Continue reading The Complex Nature of Internal Communication →

January 22, 2021[Blog], [Research Library], OCRC - Blogs, OCRC - Crisis, OCRC - Internal Communications, Organizational Communication Research Center, PRJ - Crisis Communicationscovid, COVID-19, covid19, internal communication, italyOlivia K. Fajardo

This blog is provided by the IPR Organizational Communication Research Center. Like all crises affecting companies, the COVID-19 emergency brought employee communication to the forefront — this time even more than usual. With physical distancing, employee communication became the primary way to promote closeness between people in organizations. In particular, employee communication managed various challenges … Continue reading How COVID-19 Taught Corporations the Value of Internal Communication →

November 12, 2020[Blog], [Research Library], Latest Research Measurement Commission, MC - Internal Communications, MC - Measurement Month, Measurement Commission, OCRC - Internal Communications, Organizational Communication Research Centerinternal communication, Julie O'Neil, measurement, valueJulie O'Neil

This blog post is provided by the IPR Measurement Commission in celebration of Measurement Month in November. Much of the focus in internal communication is on functional, pre-and post-test measurement and evaluation of campaign initiatives. While assessing outputs, outgrowths, and outcomes of communication campaigns and initiatives are both important and fundamental to practice, practitioners might consider … Continue reading Measuring and Evaluating: How Internal Communication Creates Value →

October 7, 2020[Research Library], OCRC - Best Practices, OCRC - Internal Communications, OCRC - Trust, Organizational Communication Research Centerinternal communication, internal communication satisfaction, Organizational trustOlivia K. Fajardo

This summary is provided by the IPR Organizational Communication Research Center Summary Research studies have recently suggested that trust in institutions, organizations, managers, colleagues, friends, and many other areas of work and life is declining worldwide. Among numerous factors, stringent worldwide competition, global governance, corporate greed, mergers and acquisitions, downsizing, managers’ moral hazard, and increased … Continue reading Building Organizational Trust Through Internal Communication →

October 7, 2020[Research Library], DMRC- Digital/Social Media, OCRC - Best Practices, OCRC - Internal Communications, Organizational Communication Research Centerinternal communication, Internal communication channels, internal communication satisfaction, Media richness theoryOlivia K. Fajardo

This summary is provided by the IPR Organizational Communication Research Center Summary Modern organizations use a variety of communication channels to reach employees ranging from traditional media channels (e.g., printed publications, e-mails), interpersonal channels (e.g., team meetings, social gatherings), to new digital media (e.g., Yammer, Slack, Facebook, Twitter). It is critical for organizations to select the appropriate … Continue reading How the Choice of Channels Affects Internal Communication Satisfaction →

September 3, 2020[Blog], [Research Library], OCRC - Advocacy & Ownership, OCRC - Peer Communication, Organizational Communication Research Centerinternal communication, peer communication, telecommuting, telework, working remotelyOlivia K. Fajardo

This abstract is presented by the Organizational Communication Research Center. It is summarized by IPR from the original journal article published in the Journal of Applied Communication Research. Dr. Martha Fay and Dr. Susan Kline examined how informal communication between coworkers affected their organizational commitment and job satisfaction. Colleague relationships were also measured as coworker liking. A … Continue reading The Influence of Informal Communication on Organizational Identification →

August 20, 2020[Research Library], OCRC - Advocacy & Ownership, OCRC - Communication Behaviors, OCRC - Engagement, Organizational Communication Research Centeremployee advocacy, employee communication behavior, internal communication, organizational citizenship behaviorOlivia K. Fajardo

This summary is provided by the IPR Organizational Communication Research Center Summary In recent years, employee advocacy has evolved as a hot topic that has generated a lot of buzz in today’s public relations, marketing, and business circles. In large part, the increased interest that organizations have shown toward employee advocacy can be attributed to … Continue reading Internal Communicators’ Understanding of the Definition and Importance of Employee Advocacy →

June 22, 2020[Blog], [Research Library], Organizational Communication Research Centercorporate culture, COVID-19, internal communication, OCRC, organizational communicationGary Grates

Following the first two Institute for Public Relations (IPR)/Peppercomm COVID-19 studies, which focused on initial understanding of the organizational responses and employee perceptions of the pandemic, the third installment is a collection of qualitative assessments from the perspectives of communications leaders on where we are and what’s next. In addition, the current racial unrest triggered … Continue reading In Search For the Truth, “Meaning” Matters Most: Delving Deeper Into Covid-19 And Racial Inequity →

February 17, 2020[Blog], [Research Library], OCRC - Internal Communications, Organizational Communication Research Centerand organizational communication, innovation, internal communication, OCRC

This blog post is provided by the IPR Organizational Communication Research Center. When internal communication is leveraged, it can elevate employees and help them thrive while driving business results. The optimal internal communication program does not simply provide free lunches or employee events; the needs of employees are more complex than that. To understand what … Continue reading The Winning Formula for Internal Communication →

January 27, 2020[Research Library], OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Center, PRJ - Employee Communicationcommunication management, internal communication, organizational behavior, Organizational IdentificationInstitute for Public Relations

Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office →