Tag Archives: internal communication

July 12, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Centeremployee competence, employee control, empowerment, internal communication, organizational reputation, transactional leadership, transformational leadershipLinjuan Rita Men

Topic: Leadership Style and Employee Empowerment Author(s), Title and Publication Men, L. R. (2010). Measuring the Impact of Leadership Style and Employee Empowerment on Perceived Organizational Reputation. Institute for Public Relations. Summary This research examined the impact of organizational leadership on internal communication. Specifically, it built links among leadership style, employee empowerment, and employees’ perceptions … Continue reading Measuring the Impact of Leadership Style and Employee Empowerment on Perceived Organizational Reputation →

July 12, 2012[Research Library], OCRC - Communication Behaviors, Organizational Communication Research Centercoworker relationships, internal communication, megaphoning effect, microboundary spanning, scouting effect, symmetrical communicationInstitute for Public Relations

Topic: Measurement of Employee Communication Behavior Author(s), Title and Publication Kim, J-N, & Rhee, Y. (2011). Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea. Journal of Public Relations Research, 23(3), 243-268. Summary This study examined how to facilitate positive employee communication behavior (ECB) … Continue reading Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea →

July 12, 2012[Research Library], OCRC - Best Practices, OCRC - Measurement, OCRC - Trust, Organizational Communication Research Centerbest practices, business strategy, communication roles, communicator challenges, employee alignment, employee communication, front-line manager communication, information overload, internal communication, leader communication, organizational communication, return on investment (ROI)Institute for Public Relations

Topic: Best Practices in Employee Communication Author(s), Title and Publication Gay, C., Mahoney, M., & Graves, J. (2005). Best practices in employee communication: A study of global challenges and approaches. San Francisco: IABC Research Foundation. Summary This comprehensive study identified four primary challenges facing employee communicators. The project included a review of case studies, interviews … Continue reading Best practices in employee communication: A study of global challenges and approaches →

July 12, 2012[Research Library], Investor Relations, OCRC - Measurement, Organizational Communication Research Centercommunication effectiveness, effective communication, employee communication, Employee Retention, employee turnover, external communication, financial performance, internal communication, Measurement Publication, organizational communication, return on investment (ROI)Institute for Public Relations

Topic: Organizational Communication and Financial Performance Author(s), Title and Publication Watson Wyatt. (2004). Connecting Organizational Communication to Financial Performance—2003/2004 Communication ROI Study. Watson Wyatt: Worldwide Research Report. Summary With data collected from 267 leading U.S. organizations, this report investigated the impact of communication on financial performance. It found that better communications resulted in a higher … Continue reading Connecting Organizational Communication to Financial Performance—2003/2004 Communication ROI Study →

July 12, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Centercommunication effectiveness, electronic communication, employee communication, employee management, Employee Value Proposition (EVP), face-to-face communication, globalization, high-performing companies, internal communication, Measurement Publication, Organizational Values, return on investment (ROI), social mediaInstitute for Public Relations

Topic: Internal Communication and Employee Value Proposition Author(s), Title and Publication Towers Watson. (2010). Capitalizing on Effective Communication: Communication ROI Study Report. Towers Watson. Summary This report identified how high-performing companies inform and engage their employees in challenging economic times. The data were collected from a survey of 328 organizations that represent five million employees … Continue reading Capitalizing on Effective Communication: Communication ROI Study Report →

July 12, 2012[Research Library], OCRC - Communication Behaviors, OCRC - Leadership Communications, Organizational Communication Research Centeremployee complaints, employee fears of speaking up, employee voice, fear of retaliation, internal communication, organizational behavior, organizational decision making, organizational structure, personnel management, silence, supervisor-employee relationship, Upward CommunicationInstitute for Public Relations

Topic: Employee Silence and Upward Communication Author(s), Title and Publication Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why. Journal of Management Studies, 40(6), 1453-1476. Summary Research shows that employees often feel uncomfortable speaking to their bosses about organizational … Continue reading An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why →

July 12, 2012[Research Library], OCRC - Measurement, Organizational Communication Research Centerbusiness-outcome metrics, communication effectiveness, communication value, employee communication, employee surveys, internal communication, Measurement Publication, return on investment (ROI), Watson/Wyatt surveyBruce Berger

Topic: Measurement of ROI for Internal Communication Author(s), Title and Publication Meng, J., & Berger, B. (2010). How Top Business Communicators Measure the Return on Investment (ROI) of an Organization’s Internal Communication Efforts. Institute for Public Relations. Summary This study examined how and to what extent top business communicators measure the return on investment (ROI) … Continue reading How Top Business Communicators Measure the Return on Investment (ROI) of an Organization’s Internal Communication Efforts →

July 12, 2012[Research Library], OCRC - Communication Behaviors, OCRC - Culture and Values, OCRC - Engagement, Organizational Communication Research Centercommunication budget, employee communication, face-to-face communication, IABC Research Foundation, Internal Branding, internal communication, listening skills, management development, social mediaInstitute for Public Relations

Topic: Employee Engagement Author(s), Title and Publication IABC Research Foundation and Buck Consultants. (2011). Employee Engagement Survey. San Francisco: IABC Research Foundation. Summary This report is the third in a series of annual surveys that the IABC Research Foundation conducted on employee engagement. A total of 954 employees were surveyed, representing a cross section of … Continue reading Employee Engagement Survey →

July 12, 2012[Research Library], OCRC - Leadership Communications, Organizational Communication Research Centerbody of company knowledge, employee communication, face-to-face communication, internal communication, Intranet, listening skills, managerial communication, Measurement Publication, Performance Appraisals, productivityJulie O'Neil

Topic: Measurement of Employee Communication Outputs and Outcomes Author(s), Title and Publication O’Neil, J. (2008). Measuring the impact of employee communication on employee comprehension and action: A case study of a major international firm. Public Relations Journal, 20(2). Summary This case study describes how a global firm planned, implemented, and evaluated a new communication strategy … Continue reading Measuring the impact of employee communication on employee comprehension and action: A case study of a major international firm →