This summary is provided by the IPR Organizational Communication Research Center Dr. Shan Xu and colleagues examined the adoption attitudes of artificial intelligence (AI) in the workplace over time. They studied the adoption process through the lens of the diffusion of innovations theory, which explains how different types of people and groups adopt technologies over … Continue reading Diffusion of Innovations Theory: Analyzing Employee Attitudes Toward Adoption of AI
The future of PR is… …wide open, and to be made by us Turbulent times require calm and collected communicators. Our troubled, post-COVID, conflict- and crisis-ridden times are thus often described as an opportunity for effective communicators to build better relations between organisations and their stakeholders. At the same time, polarised partisan public spheres are … Continue reading The Future of Socially Responsible Public Relations
This blog is provided by the IPR Organizational Communication Research Center. Dr. Kati Tusinski Berg and Dr. Katharine E. Miller examined how women leaders in the public relations industry advanced diversity, equity, and inclusion (DEI) efforts and empowered their organizations. In-depth qualitative analysis of publicly available statements from 70 female honorees named to PRWeek’s “Women … Continue reading How Female Leaders Advance DEI by Empowering Employees
This summary is provided by the IPR Organizational Communication Research Center Dr. Heewon Kim and colleagues examined how perceived qualities of change communication, organizational support, and supervisor support during the COVID-19 pandemic influenced young adult workers’ resilience and efficacy. An online survey among 293 South Korean young adult workers was conducted in July 2020. Key … Continue reading Fostering Young Adult Workers’ During COVID-19 Through Supervisor Support
This blog is provided by the IPR Organizational Communication Research Center Change is an inescapable reality of the modern workplace. The declaration of the COVID-19 pandemic forced organizations to confront an array of drastic and previously unimaginable organizational changes. Many business-as-usual approaches to serving customers, working with suppliers, and normal work routines have been disrupted. … Continue reading How to Navigate Change Using Transparency, Charisma, and Empathy
Author(s), Title and Publication Deline, M. B. (2019). Framing resistance: Identifying frames that guide resistance interpretations at work. Management Communication Quarterly, 33(1), 39-67. doi: 10.1177/0893318918793731 Summary Almost 50%-70% of change initiatives fail. One major reason for the high failure rate is employees’ resistance to change. Researchers have often interpreted resistance to change as employee noncompliance … Continue reading Identifying Frames that Guide Resistance Interpretations at Work
Author(s), Title and Publication Van Praet, E., & Van Leuven, S. (2018). When change readiness spirals down: A mixed-method case study of change communication at a European government agency. International Journal of Business Communication, 1-22. doi: 10.1177/2329488418808017 Summary It is widely recognized among academics and consultants that transforming public organizations is difficult. Despite decades of … Continue reading When Change Readiness Spirals Down
Author(s), Title and Publication Venus, M., Stam, D., & van Knippenberg, D. (2018). Visions of change as visions of continuity. Academy of Management Journal. doi: 10.5465/amj.2015.1196 Summary Previous conceptions of visions of change have implied that effective visions motivate change by breaking with the past, promoting a new future, discouraging current identities and promoting new future … Continue reading Visions of Change as Visions of Continuity
Author(s), Title and Publication Petrou, P., Demerouti, E., & Schaufeli, W. B. (2016). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, DOI: 10.1177/0149206315624961. Summary Though it is widely recognized that organizational change communication is the most effective strategy to improve employee adjustment to change, little is … Continue reading Crafting the Change: The Role of Employees During an Organizational Change
Topic: Change Communication Authors, Title and Publication Christensen, M. (2014). Communication as a strategic tool in change processes. Journal of Business Communication, 51(4), 359-385. Summary A major challenge for organizations is to develop both climate and leadership strategies that allow them to cope with challenges such as downsizing, re-engineering, flattening structures, global competition, and the introduction of … Continue reading Four Strategies for Communicating with Employees During a Major Change